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December 07, 2022
Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Three pillars of innovative property claims management

Insurance carriers are continually looking for ways to process claims faster without sacrificing quality and to improve the claims experience for their valued policyholders. Many have turned to the burgeoning field of insurtech but have encountered c…

December 07, 2022 by Mason Bartleson, VP, process design and operational excellence, and Scott Richardson, EVP, property loss adjusting
Blog
October 26, 2022
Lisa Dalbeth, loss adjuster
Reflecting on the Tonga Earthquake

On 15 January 2022, the Hunga Tonga-Hunga Ha’apai submarine volcano erupted in the South Pacific. It produced one of the largest atmospheric explosions in recorded history, sending a plume of ash into the upper atmosphere. The eruption triggered a ts…

October 26, 2022 by Lisa Dalbeth, loss adjuster
Blog
July 07, 2022
Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
Preparing for the next Caribbean hurricane

When most people think about preparing for an oncoming hurricane, they picture boarding up windows and replenishing the bottled water and non-perishable food in their home emergency kit. For those of us who work in the Caribbean insurance market, dis…

July 07, 2022 by Laura De Sordi, managing director, Latin America and the Caribbean; and Roland Riviere, senior executive general adjuster
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